Returns & Exchanges

At Jamie Young Co., we take pride in the craftsmanship of our home furnishings and want you to be completely satisfied with your purchase. If a piece does not meet your expectations, you may initiate a return within 30 days of delivery for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a Return Authorization (RA) number.

• 2.
  Prepare the Package

  Carefully repackage the items in their original shipping materials to ensure they are protected during transit; please ensure the RA number is clearly marked on the outside of the box.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or schedule a pickup for larger furniture pieces.

• 4.
  Refund Processing

  Once our warehouse receives and inspects the returned items to confirm they are in original condition, your refund will be processed to your original payment method within 7-10 business days.